To be tested at the Prime Osborn location, which is being run by the city, Duval residents will complete a health screening and get a physician’s order through Telescope Health (directions below) will be able to get tested for COVID-19 while avoiding lines and keeping up social distancing.
Those without symptoms will not be pre-screened or scheduled for a test. Individuals encouraged for pre-screening include:
Those over age 65, with severe pre-existing conditions.
Those with a fever of 100.4 degrees or higher, combined with either dry cough or shortness of breath.
How it works
Download the Telescope Health app or go to telescopehealth.com and register for a free account.
After registration, enter promo code “HERE4YOU” to receive a discounted rate to later be reimbursed by the City of Jacksonville
After patient information is added, the patient can complete a virtual physician visit to pre-screen for COVID-19.
If a patient requires COVID-19 testing, the app will notify the patient with an order number to include designated timeslot and date for testing at Prime Osborn Center.
Test results take approximately 3-5 days and a Telescope Health physician will contact the patient for appropriate follow-up care, whether results are positive or negative for COVID-19.
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