In this video, I suggest three things that we should be letting go of because there's a better digital way.
One is lines. Why am I still waiting in line? There are digital queuing methods that are far superior.
Two, any kind of forms or cards that I have to carry with me. This can all be solved with digital.
And the last one: cash. Between Venmo, PayPal, credit cards, debit cards and cryptocurrency, could we not have enough ways for people to pay that get us out of the habit of having to carry around with us this dirty, germ-ridden cash?
Maybe that will be something that coronavirus will free us from.
Check out my new book, Winning Digital Customers, which is a blueprint for earning love from today's customers. You can get the first chapter absolutely for FREE at the URL in the comments.
COMMENT BELOW -- If coronavirus meant that we had to stop carrying cash, would we stop using it and never go back?
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